Lift the receiver and dial: *57, listen for the announcement. (If using a rotary phone, dial 1157)
Record the date and time you activated the Call Trace. This will be used to obtain the Call Trace information.
Please call Pioneer as soon as possible when you've activated Call Trace, as a signed authorization form will be necessary.
Call your local police department to file a report. The police department must contact Pioneer in writing with the case #, date & time of the call(s) and request for the trace.
Notes:
It is important that you activate Call Trace immediately after the offending call. If you delay taking action and receive a subsequent incoming call. Call Trace will not trace the correct number.
If a Call Waiting tone is received during a call that is to be traced, tracing will occur on the Call Waiting call rather than the original calling number.
Traced numbers will only be released to the police.
