Protect Yourself from 900#’s

The Telephone Disclosure and Dispute Resolution Act provides you rights related to the payment of 1-900 calls, such as audio information services or audio entertainment, chat lines, or services where charges are accessed on the basis of the completion of the call. You should not be charged for services that are not offered in compliance with federal laws and regulations.

If you have a complaint regarding a 900 or 800 number service, first try to resolve it with the billing company. ...

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Local Numbers Being Spoofed

Most people have faith that the information that comes across Called ID is real.  Unfortunately, we’ve been getting reports that scammers are “spoofing” local numbers trying to trick you that someone local is calling. The scammers are using Caller ID to help make their scam seem more believable.  Their hope is that you’ll be more likely to answer a local call vs a phone number from out of the area. This latest scam is known as the Local Call Scam. ...

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Eliminating Robocalls

In the last edition of our InsideLine, we wrote about receiving unsolicited phone calls from companies or people you do not know. Since the June edition, we have seen an increase of another type of nuisance/malicious call, the robocall.

What is a robocall? If you have answered the phone only to hear a recorded message instead of a live person, then you have gotten a robocall. With the rise of robocalls, we have received a number of inquiries ...

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